Steroidify - Official PHARMA Worldwide Distributor since 2008

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FAQ

We’re committed to reach out in less than 24h.

COVID-19 INFO

Can Steroidify still ship? What are the delivery conditions? What precautions were made by Steroidify? Can I receive my order from the post?

ACCOUNT

How to register on Steroidify? Is my personal information safe? I want to change my password. I lost my password / I can’t reset my password I want to delete my account. I can’t find emails from you. I can’t login to my account. How to view my past orders?

PRODUCTS & STOCK

PLACING ORDER

How to place an order? Which warehouse should I choose? I want to cancel my order. I want to change my order/ payment method / address. I have an error when placing my order. I want to reorder. I want to order bulk.

PAYMENT & BTC

How to pay for my order? What are the payment options available? Why Bitcoin/BTC is better. I need a city, street, apt name for WU/MG. How to confirm my payment? I forgot to confirm my payment. When my payment will be approved? How do I know if the payment is confirmed? My funds have been delayed by an agency/exchange. I have never used Bitcoin/BTC, can you help? Is BITCOIN/BTC safe? What is our prepaid wallet and how to use it? Do you accept price match? WU/MG rejected the payment. WU/MG Receivers are in third world countries. Are we good? WU/MG has been picked up, but my order status is still “Payment review”.

DELIVERY & SHIPPING

ISSUES / RESHIP & REFUND

I have received a seizure letter. My package is lost. My product is of a poor quality / My product is under-dosed. My product appears to be frozen / to have crystallized. My products got damaged. My order is not complete. I received wrong items. I have ordered vials and received amps. I want a refund / reship.

COMMUNITY & TELEGRAM

Do you have a forum or online chat? What is Telegram? Is Telegram safe? How can I join? I want to ask IFBB Pro. Scam Alert! Do NOT place and/or pay orders via Telegram, WhatsApp or any other instant messengers or social media!

PROMOS & BONUS COINS

Do you send sample/promo orders? Can you give me a discount? How Bonus Coins work? How can I get a cashback? How it works? My promo code does not work/ does not reduce price. I forgot to enter my promo code. I want to submit my Touchdown. Can I have a discount for review? What is a loyalty discount?

STEROIDIFY

I want to contact your customer support. How to open a ticket? I’ve had no reply. I have noticed a mistake on the site. I have a suggestion. The site does not work! I want to work for you. I have an offer for you! I want to thank you. What can I do for you?

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