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FAQ
How long does delivery take?
Estimated T/A after the dispatch date: 4-10 days US Domestic / 12-45 International / 7-16 EU Domestic. We constantly choose the best routes and work as quickly as possible to get your order to you.
Please note that the shipping time depends on various factors, such as postal service efficiency, customs clearance, international transit, etc., which is why we give you an approximation based on our statistics and former experience.
Related questions
How can I track my package?
When will you ship my order?
My package has been handed to the carrier but I don’t have a tracking number.
What are my delivery options?
Can I choose expedite shipping services like UPS, DHL, Fedex?
How much is the shipping cost?
My country is not on the list.
Should I use my real name in the address?
My tracking number does not work.
My package is sitting in the origin country/ has a status “Label created” or “Preparing to dispatch”.
My order has not arrived.
I have missed my delivery... / My tracking number has Alert/Failed delivery attempt status.
My package is being returned to sender.
Can you ship to PO box, APO addresses?
Can I change my delivery address?
Are your packages discreet enough?
Do you require a signature?
My package is being held in customs.
What if my package will be seized? Can my address be flagged?
Do you ship HGH/HCG frozen?
My Package is sitting in California
Do I need to pay taxes if I order to EU? Do you provide invoices?