home FAQ PAYMENT & BTC How do I know if the payment is confirmed?

How do I know if the payment is confirmed?

After submitting the payment confirmation form, our financial department will review your payment details within 24-48 hours. You will receive a payment acceptance notification via email, and your order status will be updated to 'Payment Accepted.' If the payment is unsuccessful, the status will be changed to 'Payment Error,' and our Customer Support will promptly contact you to address the issue.

Rest assured, your funds are never lost.

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