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FAQ
How do I know if the payment is confirmed?
After submitting the payment confirmation form, our financial department will review your payment details within 24-48 hours. You will receive a payment acceptance notification via email, and your order status will be updated to 'Payment Accepted.' If the payment is unsuccessful, the status will be changed to 'Payment Error,' and our Customer Support will promptly contact you to address the issue.
Rest assured, your funds are never lost.
Related questions
How to pay for my order?
What are the payment options available?
Why Bitcoin?
I need a city, street, apartment name for WU/MG.
How to confirm my payment?
I forgot to confirm my payment.
When will my payment be approved?
My funds have been delayed by an agency/exchange.
I have never used Bitcoin/BTC, can you help?
Is BITCOIN/BTC safe?
What is our prepaid wallet and how to use it?
Do you accept price match?
WU/MG rejected the payment.
WU/MG Receivers are in third world countries. Are we good?
WU/MG has been picked up, but my order status is still “Payment review”.