Sometimes it might take up to 5 business days or more before your tracking information would be available online. Your tracking code is valid and please make sure to try again later to track your parcel. If your tracking number has a status “Label created” ( often appears as unavailable )  or “Preparing to dispatch” - there is no need to worry as well. Your package is in transit. Unfortunately tracking numbers are always poorly updated and the tracking information usually updates when it arrives to the customs of destination country. After that it is a matter of several more days to receive it. Your package should arrive soon.

How can I track my package? When will you ship my order? My package has been handed to the carrier but I don’t have a tracking number. What are my delivery options? Can I choose expedite shipping services like UPS, DHL, Fedex? How much is the shipping cost? How long does delivery take? My country is not on the list. Should I use my real name in the address? My package is sitting in the origin country/ has a status “Label created” or “Preparing to dispatch”. My order has not arrived. I have missed my delivery... / My tracking number has Alert/Failed delivery attempt status. My package is being returned to sender. Can you ship to PO box, APO addresses? Can I change my delivery address? Are your packages discreet enough? Do you require a signature? My package is being held in customs. What if my package will be seized? Can my address be flagged? Do you ship HGH/HCG frozen? My Package is sitting in California Do I need to pay taxes if I order to EU? Do you provide invoices?