loginx
NEW CUSTOMER
Create your account to get started today
Registerx
RECOVER PASSWORD x
FAQ
My Package is sitting in California
The package is not in California, we have the carriers office base there. The package is shipped internationally, therefore the shipping time is the same as other International shipping routes. Our only US domestic warehouses are USA warehouses...
The tracking information usually updates when it arrives to the customs of destination country. After that it is a matter of a day or two to receive it.
Related questions
How can I track my package?
When will you ship my order?
My package has been handed to the carrier but I don’t have a tracking number.
What are my delivery options?
Can I choose expedite shipping services like UPS, DHL, Fedex?
How much is the shipping cost?
How long does delivery take?
My country is not on the list.
Should I use my real name in the address?
My tracking number does not work.
My package is sitting in the origin country/ has a status “Label created” or “Preparing to dispatch”.
My order has not arrived.
I have missed my delivery... / My tracking number has Alert/Failed delivery attempt status.
My package is being returned to sender.
Can you ship to PO box, APO addresses?
Can I change my delivery address?
Are your packages discreet enough?
Do you require a signature?
My package is being held in customs.
What if my package will be seized? Can my address be flagged?
Do you ship HGH/HCG frozen?
Do I need to pay taxes if I order to EU? Do you provide invoices?