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FAQ
What are my delivery options?
We ship items in a way not to bring any excessive attention, maximum discretion is the norm. Packages are shipped with Priority Air-Mail and we have more than a dozen routes available, including EU, UK, USA and others.
Related questions
How can I track my package?
When will you ship my order?
My package has been handed to the carrier but I don’t have a tracking number.
Can I choose expedite shipping services like UPS, DHL, Fedex?
How much is the shipping cost?
How long does delivery take?
My country is not on the list.
Should I use my real name in the address?
My tracking number does not work.
My package is sitting in the origin country/ has a status “Label created” or “Preparing to dispatch”.
My order has not arrived.
I have missed my delivery... / My tracking number has Alert/Failed delivery attempt status.
My package is being returned to sender.
Can you ship to PO box, APO addresses?
Can I change my delivery address?
Are your packages discreet enough?
Do you require a signature?
My package is being held in customs.
What if my package will be seized? Can my address be flagged?
Do you ship HGH/HCG frozen?
My Package is sitting in California
Do I need to pay taxes if I order to EU? Do you provide invoices?