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FAQ
What if my package will be seized? Can my address be flagged?
There is no need to worry. We are in this business for more than 12 years and worst case scenario we have heard for seizures of packages was that basic seizure notice. Including for orders containing more than 50 vials.
Customs, according to their official reports, seize tens of thousands of packs every day containing forbidden supplements and drugs therefore an address flag is impossible since the volume is simply to big for them to analyze each case in depth.
Our store offers the most permissive reship policy on the AAS market. For most countries we offer unlimited reship policy. If you have received a seizure letter or your package is stuck in customs for more than 15 days, please contact our customer line to investigate the case and initiate a reship.
Related questions
How can I track my package?
When will you ship my order?
My package has been handed to the carrier but I don’t have a tracking number.
What are my delivery options?
Can I choose expedite shipping services like UPS, DHL, Fedex?
How much is the shipping cost?
How long does delivery take?
My country is not on the list.
Should I use my real name in the address?
My tracking number does not work.
My package is sitting in the origin country/ has a status “Label created” or “Preparing to dispatch”.
My order has not arrived.
I have missed my delivery... / My tracking number has Alert/Failed delivery attempt status.
My package is being returned to sender.
Can you ship to PO box, APO addresses?
Can I change my delivery address?
Are your packages discreet enough?
Do you require a signature?
My package is being held in customs.
Do you ship HGH/HCG frozen?
My Package is sitting in California
Do I need to pay taxes if I order to EU? Do you provide invoices?