Steroidify cannot be made responsible for undelivered packages with wrong/ insufficient name or address provided. Please be very careful on putting the correct name or address when placing your order. Always choose the REAL name and address to be able to find your package in case of loss or non-delivery, otherwise you may not be able to retrieve it and you will not be eligible for our Reship / Refund policy.

How can I track my package? When will you ship my order? My package has been handed to the carrier but I don’t have a tracking number. What are my delivery options? Can I choose expedite shipping services like UPS, DHL, Fedex? How much is the shipping cost? How long does delivery take? My country is not on the list. My tracking number does not work. My package is sitting in the origin country/ has a status “Label created” or “Preparing to dispatch”. My order has not arrived. I have missed my delivery... / My tracking number has Alert/Failed delivery attempt status. My package is being returned to sender. Can you ship to PO box, APO addresses? Can I change my delivery address? Are your packages discreet enough? Do you require a signature? My package is being held in customs. What if my package will be seized? Can my address be flagged? Do you ship HGH/HCG frozen? My Package is sitting in California Do I need to pay taxes if I order to EU? Do you provide invoices?